Sorry to respond so late, and muddy the current thread discussion. Things have been quite overwhelming here, we're trying to dig out. First of all, nice job on the Z so far, and it sounds great!
Thank you for your patience with us. The email issues have affected many companies. Places like Yahoo flag a domain as spam, with no explanation, and no recourse. We did send you an email on October 13th (that obviously went to spam or disappeared into cyber-oblivion), that the intake and boot were delayed from the manufacturers, and that we would ship it all together when all items arrived.
So our apologies as we should have followed up with you when we didn't see an email reply. Sorry about that. It is definitely something Greg is working on as we get new sales team members up to speed, and hopefully (soon) find a few more, so they aren't overwhelmed all day long. We have also recently been trying to call, in addition to sending emails, which can be tricky as many don't want to be bothered with phone calls.
Unfortunately we're still waiting for the other items you ordered. Just call our sales team anytime for the latest we've heard from the manufacturers (side note: Your most recent order left yesterday, just in case you're not getting the tracking emails either. If you didn't, if you can help us out, please check your spam folder and let me know if our emails aren't in there).
As far as successfully getting out of our old systems and into new ones where inventory can be shown, that has been the most difficult of all, a long story, and that one is on me. I will say that we have what we hope is a great new company working on things now, and are very hopeful that they can get it all figured out relatively soon.
Thank you for all of your orders, kind words, and for having mercy on us.