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parts pricing


sweatybetty

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20 hours ago, Zed Head said:

Just to finish the circle - how are you defining quality?  That's the real question here and the difficult part.  We know what looks right and we know what the factory did.  We don't know much about these replacement parts.  No offense, but just because you'd put one in your car doesn't really tell us much.

I don't want to be negative but everybody wants MSA to be successful.  The perception about the stamped steel blades is out there and will be hard to replace.  Hate to see you pick a low-seller.

As far as the GMB pumps, I'm only speaking from personal experience.  We have sold over 60 units this year and have not had a single return/failure thus far.  On a newer vehicle I definitely prefer OE parts.  With older vehicles we're limited to what's still available and I feel that GMB has been very reliable.  We are trying to source a water pump with a cast impeller just like the OE unit which was actually made by Paraut.  We are in contact with a couple of suppliers to locate old stock or have some made.  This way both options will still be available from our store.

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  • 2 weeks later...
On 9/22/2016 at 5:14 PM, Zed Head said:

Just to finish the circle - how are you defining quality?  That's the real question here and the difficult part.  We know what looks right and we know what the factory did.  We don't know much about these replacement parts.  No offense, but just because you'd put one in your car doesn't really tell us much.

I don't want to be negative but everybody wants MSA to be successful.  The perception about the stamped steel blades is out there and will be hard to replace.  Hate to see you pick a low-seller.

If the cast blades are no longer available, the argument is moot. We don't know about the parts we buy, and hopefully there's a reasonable warranty to compensate for the concern. We appreciate our supporting vendors.

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On 9/21/2016 at 0:23 PM, Zed Head said:

Sorry Joseph, it must have been James that was on.  I should have checked your profile.  His profile says he was on here 19 hours ago. @James@TheZStore

The manufacturers all say the stamped impeller is the same or better as the cast one but never show data.  So it looks like just standard cost-cutting.

This is the the wrong forum to mention Tony D.  His abrasive forum manners aren't popular here at all.  He doesn't contribute.

Recommend using the report feature if there is a problem with any member.

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