Resurrected Classics

Why is the assumption the parts are bad? We are the largest manufacturer of S30 parts and have great reviews, we sell hundreds of parts per month. We would not be able to do this if the parts were poor quality. We have sold over 100+ of the lower valance kits and are on our second batch now, this is the first return of this item we’ve had. We have less than 1 percent returns year after year, the allegations that the parts are “poor quality” based on the feedback of a few individuals that were offered help/other options does not seem like a fair assessment.

The customer ordered it from Summit, they declined the return because he used one of the pieces and only wanted to return the other 2 pieces. We offered to send him a new kit for free, I would call that “eating it” would you not? We didn’t get his order but were still offering a solution.

While everyone is entitled to share feedback, it is only fair to share the entire story. You purchased the lower valance kit from a distributor of ours, not from us, we did not receive anything from the sale. You asked to return just the 2 side valances, not the full kit, summit declined the return and you reached out to us. Even though we took no part in this sale, we offered to send you a completely new kit free of charge, you said that you did not want a new kit, I’m not sure what else we could have offered you at the time, I’m sorry we were not able to satisfy you.

Hello, I would like to begin by saying that I truly regret that it has come to this as I genuinely care about our products and I spend a lot of time on each part, the doors themselves took 3 years from concept to production and all of our products are tested on our own cars on site. We have a complete display car with all of our parts installed, it was at ZCON this year. Firstly, the gap near the fender, when installing any body panel, the connected panels may need to be adjusted as well. The parts work in unison and you cannot just change one and not adjust the other one. I would also like to point out that from this picture, it looks like a fair amount of body filler was used on the fender, this would definitely effect the gap because the fender would be thicker. From the pictures that were given, the hinge did not look like it would line up correctly, I took responsibility for this and delivered a new unit that you were able to test and confirm. I do not think it is fair to say that there was no QC on the doors or make comments on the manufacturing from a sample size of 1 unit. We have sold 33 pairs of doors to date, with zero returned. We have also had these doors installed and finished on cars that have won best in show at ZCON. For full transparency, we have had only 1 other customer issue a complaint about the doors that was later resolved, and not to the severity as is described here. In our dialog I did ask if the factory rubber roller clip was installed, as this piece is crucial in positioning the glass, and I did not receive a response. I also explained that the regulator arm tracks have slotted holes for mounting, so there is adjustment for the glass as well. At no point did I stop communication or give up on trying to solve the issues you were describing, I just explained that a return would not be an option. The statement here "Max doesn’t see it that way but he did offer me a discount on any future purchases:) Isn’t that special." Is entirely incorrect, my actual statement was that I would give you a smaller part of your choosing at no cost to you, not a future discount. I do hope that there is some middle ground we can come to as we would like to be a part of your restoration and earn your business for the future.

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Hello, here are pictures of the backside, I don't know why I didn't think to upload these but I will add them to the listings as well. They are very accurate reproductions and the paint and chrome look great, we also make the emblem centers as well which are included. Please contact me on the site or on my website if you guys have any questions, thanks!

No, we are not reusing any molds, these are new molds made by us over the last 3 years from NOS fender samples.

Thank you guys for the kind words, it really is appreciated . We have lots of new products coming out soon and I will try to get better at posting on here, if anyone has any questions about the new parts feel free to ask, I will answer as much as I can and include reference photos if I have some.