But do you, dealing in retail stuff, regularly insinuate that your customers are liars? That is what really chaps my a$$ about this interaction. And if you do, then I wouldn't give you any further business either.

All the more reason to talk to Sal, IMO

All the more reason to talk to Sal, IMO

You're right, Carl, and I'll do that tomorrow. I was in meetings all afternoon and didn't get a chance to do it.

Mark: I'm not really trying to talk you into it, but if I was owning or running a business, I'd want to know when stuff like that happened. At a minimum, it provides an opportunity to educate employees on the proper care and feeding of the people who ultimately pay their salaries. CUSTOMERS

Mark: I'm not really trying to talk you into it, but if I was owning or running a business, I'd want to know when stuff like that happened. At a minimum, it provides an opportunity to educate employees on the proper care and feeding of the people who ultimately pay their salaries. CUSTOMERS

Not a problem Carl. A good idea is a good idea.

It was their fault that they sent you the wrong part. Although I am going to have to say I do agree with dogma. Yes they made a mistake and sent you the wrong part, but you being just as bad as them did not notice until 6 months later. I do not want to make a big fuss with this, you do deserve credit for the item, but I feel you are at fault along with MSA