He has been VERY busy as we come out of the pandemic. He's been backed up on orders and working hard to get them built and shipped. We did a group buy last year, summer or fall (I do not remember) and it recently arrived in town just a few weeks ago. That delay was caused by MANY factors such as supply chain delays, illness, other orders in front of ours, shipping delays, and so on. Be patient with him, he will get you taken care of. And remember that he is likely out building systems rather than sitting at his computer answering emails and texts...and I'll bet he's been getting a lot of them from people wondering where their parts are. He's a stand up guy. 🙂
Hope that info helps a little bit.