Recently made a pretty significant purchase.

Although things didn't work out perfectly, Al proposed some options and ultimately provided a very fair resolution.

I am appreciative.

Michael

Edited July 22, 201114 yr by michael31

Good to know, I never knew they existed till now! However what exactly happened with the 'things didn't work out perfectly' and the resolution?

For a yet undetermined reason, the part hasn't worked perfectly- not an installation or compatibility issue.

Difficult to return for refund or replace (as initially offered) so LLC gave me a substantial refund to repair.

Like all interstate transactions, maintain a good relationship with your credit card company. (LLC resolved the issue without the threat of my platinum credit card's complaint process).

I've never dealt with them, but I often read on this forum about rebuilt items (e.g. engines) they market that look really pretty on the outside but are junk on the inside. Be careful.

Glad you're happy with him. I wouldn't buy a pack of gum from Mr. Al Allen. Past experience. Search and you'll find many others that feel that way.

Yes, I don't discount the experiences of others.

I certainly entered the transaction eyes fully open.

Edited July 22, 201114 yr by michael31

I certainly entered the transaction eyes fully open.

....and that speaks volumes. Caveat emptor. More people should heed this lesson.