Jump to content

IGNORED

order question


Recommended Posts

i placed a rather large order on 10/2/16. on 10/3 i get an email saying the order wont ship for 4 to 6 weeks because 1 item wasnt in stock. to me, this is rather a strange way to do business. is this normal? it has also happen on the last 2 orders i have placed, but the wait was about 1 week. i would think in this modern day of technology, that your on-line ordering system would state when an item is out of stock.

i did call and remove the 1 item and was told the rest would ship today. other than this, i am happy with your service and the parts i have bought

thanks

Link to comment
Share on other sites

They have held a couple of my orders like that because of one item not in stock.  Like S30 Driver, I call now it there is any question.  I just ordered a receiver/drier for my A/C. Turns out that it will take about 4 weeks and that particular part is not a stock item and not manufactured until it is ordered. It's nice to know that kid of stuff ahead of time.

Link to comment
Share on other sites

5 hours ago, sweatybetty said:

i placed a rather large order on 10/2/16. on 10/3 i get an email saying the order wont ship for 4 to 6 weeks because 1 item wasnt in stock. to me, this is rather a strange way to do business. is this normal? it has also happen on the last 2 orders i have placed, but the wait was about 1 week. i would think in this modern day of technology, that your on-line ordering system would state when an item is out of stock.

i did call and remove the 1 item and was told the rest would ship today. other than this, i am happy with your service and the parts i have bought

thanks

Yes, as you discovered, it's quicker to just give them a call.  As SteveJ mentioned, James is on our site frequently so he might be able to address any concerns.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Privacy Policy and Guidelines. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.